Online Freight Broker Training Programs

Those who like to solve problems and manage projects might consider a career as a freight broker. Freight brokers help clients who are transporting goods to find the right shipping partner at the best price. Although formal higher education is not necessary to enter this business field, individuals wishing to gain a competitive edge can enroll in online freight broker training programs through several credible universities across the U.S.

Overview of Training Needed to Become a Freight Broker

Training to become a freight broker usually takes 150 hours of study, which can be completed entirely through the Internet. Online classes are delivered via a school's website in video format. This method allows students to study at their own pace. Most students complete the program in six months and achieve a certificate of completion.

Online Program Content and Curriculum

Freight broker training programs discuss the transportation industry and its history. Students learn how goods are transported and proper terminology. They also learn why companies hire freight brokers when shipping materials (traditionally via outsourcing, and in order to cut costs). Most programs also discuss the licensing and record-keeping requirements for the profession.
Several programs include material on identifying market trends, selecting a market niche and marketing the business. They also cover customer service skills, rate-setting techniques and sales. These lessons help new brokers prepare business plans and proposals, which are skills often needed in order to gain business credit approval.
Other lessons assist students in creating the packets and documentation for their shipping clients and carrier partners. These materials are a key component of successful brokerage. Preparing these materials throughout the course of an online program provides students with practical job training. Students learn the standard wording used in industry contracts.
Freight brokers help shipping clients reduce costs by ensuring materials arrive on time. They also allow carriers to keep costs low by shipping full loads. To help students meet these goals, freight broker training includes instruction in load dynamics. Students learn effective ways to reduce fuel costs while maximizing the amount of material being shipped.

Key Skills for Freight Brokers

Several elements can contribute to a freight broker's success. The ability to work with people and communicate effectively allows freight brokers to negotiate the best rates for their clients. Customer service and sales skills help streamline the transportation of goods. Problem-solving proficiency helps freight brokers meet the strategic and logistical challenges of the industry. Brokers should also be able to lead teams, implement preventive measures, mediate conflict and recognize creative, resourceful opportunities.

Legal Requirements for Freight Brokers and Agents

The U.S. Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) oversees the activities of licensed freight brokers. Brokers must obtain Broker's Authority and Processing Agent approvals from the FMCSA. Before licensure is issued, brokers must also provide proof of a surety bond or trust fund in the proper amount for liability purposes. To retain licensure, they must also continuously follow proper government regulations, such as maintaining accurate and detailed records for a period of three years.
Freight broker agents typically work for a licensed freight broker and represent a certain area or region. Agents do not need federal licensure; however, they do need to keep their own thorough records of business activities and transactions as required by federal law. This helps freight agents accurately bill their customers when a shipment is complete. Like freight brokers, agents must have excellent communications skills in order to build relationships with clients and carriers.