Online Hotel Management Classes and Training Programs

Online hotel management courses teach the facets of the hospitality industry, such as food and beverage operations, lodging, accounting and marketing. These lessons explain how each part plays a role in creating a positive guest experience. Individuals may take a single distance-learning course or enter into a certificate or degree program for travel industry management, hotel operations or business management.

Summary of Online Hotel Management Courses

Online hotel management courses expose students to the various sectors of the industry and how they work together to create a mutually beneficial experience for businesses and guests. Courses range from food and beverage management to accounting and finance. Careers in this sector include safety and security officer, facilities coordinator, marketing director, guest services manager, and reservations system operator.
Online hotel management courses may be found in non-credit certificate, undergraduate degree or graduate programs in hotel, restaurant or hospitality management. These programs may prepare students to enter the hotel management field or offer advancement opportunities to those already working in this competitive field. Some hotel management programs require intern experience, training students in a variety of hospitality industry operations.

Course Requirements

Distance learning courses require students to possess a computer with access to the Internet, preferably with a high-speed cable or DSL connection for streaming video. Some recommend a specific Internet browser and provide login credentials to gain access to a school's secured virtual classroom. A program may also require computers be loaded with certain applications used in the course material. Electronic media such as DVDs and CD-ROMs, as well as textbooks and study guides, may be part of a program.

List of Online Hotel Management Course

Food and Beverage Operations and Management Course

Lessons in food and beverage operations instruct students on ways to deliver quality products while containing costs. Topics covered include food planning and preparation, sanitation, safety and labor. This course also discusses the unique issues of beverages, including the ethical and legal concerns associated with serving alcohol within a hospitality establishment.

Property Engineering Course

This course teaches the intricacies of hotel operations. Students explore the problems associated with providing building services such as parking and security. Mechanical issues are also covered, such as air conditioning, electrical, plumbing and fire prevention. Additionally, students learn proper care of guest rooms and public spaces.

Hospitality Industry Accounting and Finance Course

This hotel management course teaches accounting and finance procedures to produce and sustain a profitable business. Students review various accounting procedures, terminology and concepts used to prepare financial statements and management reports. Lessons teach how to generate and analyze reports to help managers make decisions about hospitality operations.

Human Resources Management in the Hospitality Industry Course

Human resources representatives utilize various philosophies and techniques to motivate and inspire employees, encouraging productivity and job satisfaction. Students review various case studies to gain insight into occupational behavior and employee management in the hospitality industry.

Marketing in the Hospitality Industry Course

Practical applications of marketing and sales within a hospitality operation is the primary focus of this course. Students develop marketing strategies for profit and non-profit organizations and utilize electronic communication, such as a website and e-mail, to promote a business or product. Market research lessons teach how to target specific groups, such as corporate travelers and convention planners.

Basics of Hospitality Information Management Course

Students in this course learn how information technology is used in hospitality operations. Topics explore classifications of departments and operations. Hands-on training using tracking applications educates students on managing reservations, room service and billing. Students discuss theory and advantages of implementing information systems into a hotel or hospitality environment.