Office management certificate programs are
widely available through the Internet, though not all programs are
created the same. Online office management certificate programs can vary
greatly by the amount of required coursework and focus of subject
matter. Below, find an overview of options and an explanation of why and
how they differ.
Overview of Online Office Management Certificate Programs
Office managers are tasked with juggling a variety of administrative
and business skills. By strengthening their abilities in organization,
communication, time management and office software, individuals can
adequately prepare for careers in office administration. Some office
management certificate programs require applicants to have completed
certain prerequisite courses, such as business writing or keyboarding.
Certificate programs in this field may claim to train office
specialists or office professionals in general. Others focus on the
leadership aspects of office management in particular. However, some
programs focus strictly on mastering the software that is commonplace in
a professional environment; these programs typically take less time to
complete.
Program Details and Computer Requirements
Online office management certificate programs typically take a
full-time student 2-3 semesters to complete, depending on the program
type. Schools deliver lectures in live or text format through their
website. Students interact with peers online, where they also go to work
on exercises and take quizzes upon logging in to course management
software.
Learning online is easier if students have their own up-to-date
computers with an Internet connection. Typically, if individuals
regularly browse the Web and send e-mail, they have the right software
to take online courses. However, some schools request that students
install plug-in software to run Java-enabled software or read PDFs.
Aspiring office managers may also be required to have the software that
they're learning to use.
Typical Office Management Courses at the Certificate Level
Courses generally are divided into two types, technical or
functional. Examples of technical classes include training on use of the
Internet, word processing software and office hardware. Functional
courses provide instruction on subjects such as interpersonal
communication, time management and business writing.
Spreadsheet Fundamentals Course
To learn how to use a spreadsheet program such as Microsoft Excel,
students start out with basic features, such formatting and printing
worksheets, managing cells and cell data, and creating workbooks,
graphics and charts. Intermediate lessons cover relative and absolute
referencing, formulas, templates, financial functions and collaborative
editing.
Business Communication Skills Course
This course prepares students to communicate effectively verbally and
in writing. Students practice skills in public speaking, pronunciation,
conflict management and listening. Grammar and editing skills are
emphasized, and students learn the basics of preparing business letters,
e-mails, reports and presentations.
Introduction to the Internet Course
The Internet is presented as a tool to enhance business communication
and research. Students are also introduced to uploading and downloading
files, effective search methods and setting up remote conferences. The
course also explains the basic steps for creating websites, including
HTML, backgrounds, graphics, links and colors.
Job and Salary Prospects for Graduates
Career titles that a graduate with an office management certificate can pursue include secretary,
office assistant, administrative support specialist, executive assistant and office manager. July 2010 information from
Payscale.com
shows that secretaries with 1-4 years of experience earned a median
annual salary of $20,185-$30,551, and office managers earned
$29,877-$42,798. The U.S. Bureau of Labor Statistics predicts an 11% job
growth for both secretaries and office managers from 2008-2018 (
www.bls.gov). This is growth is about as fast as average for all national occupations.
Future Educational Opportunities
After achieving an office management certificate, a graduate can
pursue further education in this area through an associate's degree
program in administrative support. These degree programs are available
online, though their program titles vary. Some schools may allow
graduates to apply the credits earned from their certificate program
toward an associate's degree program. In addition, a student at this
level may be able to choose an area of focus, such as global trade,
applied management, marketing or financial services.
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