A spa is a getaway destination for many, a
place of relaxation and pampering. For others, it's a business that
offers massage, facial and exercise services to paying customers. That
business needs fitness trainers and aerobics instructors, but it also
needs a manager who has been trained. Many schools offer spa management
programs in face-to-face formats; some offer online spa management
programs as well.
Overview of Online Spa Management Degree Programs
Online and campus-based spa management degree programs are rare.
However, spa management certificates are often available in a college's
hospitality and tourism department. These certificates can be completed
in two years; most are offered in face-to-face formats.
Spa management certificates typically require completion of 5-7 core
and elective courses. Some schools allow students to transfer coursework
in cosmetology programs to spa management programs. Cosmetology
programs may require practical experience, which cannot be completed
online. Spa management associate's degree programs require completion of
96 credit hours or more, including general education courses.
Online Spa Management Course
From retail sales and marketing to cleanliness of a spa, students in these programs learn to manage many aspects of a spa
business. Staff management, sanitation, safety and customer service training are all available online.
Retail Management in the Hospitality Industry Course
Students explore retail planning, from staffing issues to stocking
products in a spa. Topics include staff training techniques and
determining the correct mix of products for a spa to buy and sell.
Spa Hygiene and Sanitation Course
This course includes an overview of state and federal requirements
related to sanitation in spa facilities. Students analyze spa treatments
and operations for client and practitioner safety.
Customer Service in the Spa Industry Course
Students learn how to interact with customers successfully to keep
them coming back. They also study how to provide quality customer
service, communicate with clients and manage crisis situations. Concepts
like management theory, decision-making and leadership are covered.
According to O*Net Online, there were 213,000 individuals employed as spa managers in 2008 (
www.onetcenter.org).
In 2009, these workers earned an average of $16.99 per hour, or just
over $35,000 on an annual basis. The field of spa management is
projected to add approximately 90,000 jobs from 2008-2018.
Continuing Education
Bachelor's and master's-level degree programs are available for
individuals interested in further education in the hospitality and
tourism field. Some of these programs are available online, but are more
commonly offered in the traditional face-to-face format. Hospitality
certificate programs are also available.
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