Online Teller Training Information with Program Descriptions

Individuals interested in becoming bank tellers can find online training programs through schools and professional organizations. Consisting of a single course or a series of modules, these programs are designed to educate students in a variety of banking procedures, regulations and compliance issues.

Online Teller Training Courses

Vocational and community colleges offer online, instructor-based programs consisting of 1-2 courses that prepare students for entry-level teller positions in financial institutions, such as banks and credit unions. Some of these programs can be competed in a single semester, and some schools offer job placement assistance to graduates. A few schools confer college credit for teller training courses, which might be transferable to a degree program.
Several schools partner with nonprofit training organizations to provide online, self-paced courses and certificate programs. Additionally, the American Bankers Association (ABA) offers several online training modules in areas such as customer service, bank compliance and sales. Other nonprofit organizations present ABA-approved courses and programs through online learning to help students prepare for or advance in a career in banking.

Instructor-Based Programs

Some institutions offer scheduled teller training courses led by seasoned banking professionals in virtual classroom settings. Interaction with instructors and fellow students is encouraged, and credit often can be applied to multiple certificate programs. Participants access course materials, submit assignments and complete testing online. Course topics typically include:

• Accounting
• Banking laws and acts
• Compliance procedures
• Monetary policies and responsibilities
• Banking products
• Banking systems for tellers
• International regulations

Self-Guided Courses

Students might opt to take one or more courses at their own pace on a flexible schedule. Some learning institutions offer individual teller training topics, and students might design a customized program by selecting only the modules that apply to their interests. Alternately, applicants might choose to take a prepared teller program that allows for self-guided study. Unlike instructor-led courses, support often is limited, though students typically have access to course materials for a longer duration. Some course examples include:

• Banking regulatory acts and laws
• Handling monetary instruments
• Teller security procedures
• Interpersonal relationships